Privacy Policy

OBRESTCI Homes LLC (“OBRESTCI Homes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, request an estimate, schedule a consultation, submit a Google Ads lead form, communicate with us, or use related services (collectively, the “Services”).

Information you provide to us. We collect information you choose to provide, which may include:

• Contact details (name, email address, phone number)
• Property information (project address and/or service location)
• Project details (scope requests, measurements, budgets, timelines, material preferences)
• Photos, files, and notes you upload or send (e.g., inspiration images, plans)
• Communications (emails, messages, phone call notes, and attachments)

Lead form submissions through Google Ads. If you submit a lead through our Google Ads lead form, we receive the information you submit (for example, name, email, phone number, and project-related details). We use that information to respond to your request and provide Services.

Information collected automatically. When you visit our website, we (and vendors we use) may automatically collect:

• Device and browser information (IP address, browser type, device identifiers)
• Usage data (pages viewed, links clicked, approximate location derived from IP, timestamps)
• Cookie and similar technology data (described below)

We use personal information to:

• Respond to inquiries and provide estimates, proposals, and scopes of work
• Schedule consultations and manage projects
• Communicate with you by phone, email, text, or other methods you request
• Provide and improve our Services, website functionality, and customer support
• Maintain quality, safety, and security, and prevent fraud or misuse
• Comply with legal, tax, accounting, and recordkeeping requirements

We use cookies and similar technologies for website functionality, analytics, and advertising/measurement.

Advertising and remarketing. We may use advertising features that allow third-party vendors, including Google, to show our ads on sites across the internet. These vendors may use cookies and/or device identifiers to serve ads based on someone’s past visits to our site. You can opt out of Google’s use of cookies or device identifiers by visiting Google Ads Settings. You can also opt out of some third‑party vendors’ uses of cookies by visiting the Network Advertising Initiative opt-out page, or control device identifiers via your device settings.
(For transparency: this paragraph is included to satisfy Google Ads requirements for remarketing/data segments.)

Analytics. We may use analytics tools (such as Google Analytics) to understand how visitors use our website and to improve performance.

Cookie choices. Where applicable, you can manage cookie preferences through our cookie consent banner or browser settings. If you disable certain cookies, some website features may not function properly.

We do not sell personal information for money. We may share personal information in the following circumstances:

• Service providers (processors): with vendors that help us operate our business and Services, such as website hosting, analytics, scheduling, communications, invoicing, document storage, and CRM systems. Examples may include:
  • Payment processor: [Insert Payment Processor(s)]
  • Scheduling/booking tool: [Insert Scheduling Tool(s)]
  • CRM/lead management: [Insert CRM Tool(s)]
  • Email/SMS provider: [Insert Communications Provider(s)]
• Project partners: with subcontractors, suppliers, or delivery partners when needed to perform the work you requested (for example, material ordering and delivery coordination).
• Legal and safety: if required by law, subpoena, court order, or to protect rights, safety, and security.
• Business changes: in connection with a business transaction (e.g., merger, sale, or asset transfer), subject to appropriate safeguards.

If you pay for Services online, payment information is processed through our payment processor(s). We do not store full payment card numbers or card security codes (CVV/CVC) in our systems. Please review your payment processor’s privacy and security practices for additional details.

We retain personal information for as long as reasonably necessary to fulfill the purposes described above, including providing Services, maintaining business records, resolving disputes, and meeting legal, tax, and accounting obligations. We delete or de-identify information when it is no longer needed.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

You may contact us to request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law and legitimate business needs.

Maryland residents (MODPA note). If Maryland privacy rights apply to our business based on legal thresholds and scope, we will provide required disclosures and honor applicable consumer rights requests.

California residents (CCPA/CPRA note). If we do business in California and meet CCPA/CPRA applicability thresholds, California residents may have additional rights (such as opting out of the sale/sharing of personal information for cross-context behavioral advertising). We will provide required notices and opt-out methods where applicable.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised.

OBRESTCI HOMES LLC
Email: Info@obrestci.com